About us
Bunzl is a market leading distribution company in the area’s of healthcare, safety, cleaning, retail, grocery and food service. We operate in a decentralized structure to adapt ourselves fully to local market needs and to safeguard local entrepreneurship.
Our purpose is to deliver essential business solutions around the world and create long-term sustainable value for the benefit of all our stakeholders through our core values: humility, responsiveness, reliability and transparency.
In Continental Europe we are resent in 17 countries, operating in +65 companies.
Job Information
Job Information Department: Cyber Security
Reporting to : Head of Cyber Security
Working journey: Full-time contract (40h)
Job Location: Budapest, Hungary
Job Mission
We are seeking a motivated and detail-oriented Cyber Security Support Engineer to join our dynamic IT security team. This role focuses on providing prompt support to end-users, troubleshooting small security-related issues, and assisting with the implementation of best practices that keep our organization’s data and systems safe.
The Cyber Security Support Engineer reports to the head of cyber security of Bunzl Continental Europe, and is a member of the cyber team. The role is based in Hungary.
Duties & Responsibilities
- Respond to user-reported security concerns, incidents, and requests via email, ticketing system, or phone.
- Troubleshoot and resolve common security issues related to passwords, access controls, multi-factor authentication, malware alerts, and phishing attempts etc.
- Guide users on safe computing practices and answer security-related queries in a clear, helpful manner.
- Assist in the maintenance and update of security tools (Email and Endpoint protection, firewalls, etc.).
- Document support activities, issue resolutions, and user feedback to ensure knowledge base accuracy and compliance.
- Collaborate with senior security analysts for escalation of advanced incidents and follow up on remediation steps.
- Participate in different projects and contribute ideas for improving cyber hygiene across the organization.
- Monitor and report on recurring issues to help prevent future incidents.
Required Experience/Skills
- Bachelor’s degree (or higher) in Information Technology, Computer Science, Cyber Security, or a related field.
- Minimum of 1 year of hands-on experience in a cyber security or IT support role.
- Relevant industry certifications (e.g. Microsoft Security Fundamentals, Cisco or similar).
- Experience with cyber security tools like Email/Web/Endpoint protection, firewalls, etc.).
- Good understanding of basic security concepts, user authentication, email security, web security, endpoint protection, and network security fundamentals.
- Strong communication and interpersonal skills with a passion for user support and education.
- Ability to work independently, prioritize tasks, and remain calm under pressure.
- Fluency in English is essential, enabling effective communication across diverse teams and stakeholders. Willingness to travel within Europe, if required, is also expected to support cross-border initiatives and collaborative projects.
- A good team player to work with different team members
What Do We Offer?
- Opportunities for professional growth and continuous learning in the evolving field of cyber security.
- Supportive team environment where your contributions make a real impact.
- Competitive compensation and benefits package.
- Professional challenges and career development opportunities
- Diverse and inspiring international working environment
- Dynamic team of excellent professionals
- Hybrid working model
- Long term growth of being a key team member from a support engineer
If you are a proactive problem-solver with a passion for supporting users and safeguarding digital environments, we encourage you to apply and become a vital part of our security team.
Application Procedure
After you apply to this position, your profile will be reviewed internally and if we see a possible match, one of our recruiters will call you to get acquainted by telephone and ask additional questions. We will then discuss your application with the manager of the area and an invitation will follow for a first interview. Sometimes one of other area colleagues or director also joins us. In this interview we will discuss your position and fire all our questions at you. Of course you will also receive plenty of questions.
In the case your profile doesn’t match this job, you’ll receive a message back email from us.
Good luck and hope see you soon!
